Delivery

SERVICE	COURIER	ESTIMATED DELIVERY TIME	COST
FREE DELIVERY FOR ORDERS OVER $120	ROYAL MAIL/USPS	5-8 WORKING DAYS	$0
USA STANDARD DELIVERY	ROYAL MAIL/USPS	5-8 WORKING DAYS	$9.95
USA EXPRESS FEDEX	FEDEX	2-3 WORKING DAYS	14.95
USA NEXT DAY FEDEX*	FEDEX	1 WORKING DAY	$24.95

WHEN WILL I RECEIVE MY ORDER?

*order before 3:00 pm (Mon-Fri GMT) for USA NEXT DAY DELIVERY

our working days are monday – friday 9:00 am - 5:30 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

HOW TO TRACK YOUR ORDER

all USA orders are dispatched via a tracked service via Royal Mail or Fedex to ensure you receive your order safely. once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 3 working days from the estimated delivery date and you have tried to track your item with the service provided, please contact us here.

USA DELIVERY EXEMPTIONS

unfortunately we are currently unable to deliver to any PO BOX addresses. please consider this before you order.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

delivery varies according to the selected delivery method and excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

large orders - if your order contains more than 4 products, depending on size, we might need to send these unboxed, packaged securely in one larger box. please email our customer service team for further details.

delivery to most States of the U.A.E should arrive within 1-3 working days.

U.A.E EXPRESS DHL - £26.99 (approximately AED 122) Price doesn't includes Customs and Duty charges

when will my order arrive?

all orders purchased Monday-Friday before 3:00 pm (GMT) are usually dispatched on the same day. DHL express delivery to most states of U.A.E should arrive within 1-3 working days. all U.A.E Express deliveries are shipped via DHL. You might have to pay any extra duty charges, please make sure to check the local customs legislation.

we offer standard delivery service to UAE - REST OF THE WORLD - 10-14 WORKING DAYS - £22.99, orders shipped with tracked service via postal services

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all U.A.E orders are dispatched via a tracked service to ensure you receive your order safely.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 3 working days and you have tried to track your item with the service provided, please contact us here.

USA DELIVERY EXEMPTIONS

unfortunately we are currently unable to deliver to any PO BOX addresses. please consider this before you order.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

delivery varies according to the selected delivery method and excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

large orders - if your order contains more than 4 products, depending on size, we might need to send these unboxed, packaged securely in one larger box. please email our customer service team for further details.

AUSTRALIA DHL EXPRESS - £24.99 (approximately $45.00 AUS) Price doesn't includes Customs and Duty charges

CANADA FEDEX DELIVERY- £21.99 (approximately $36.50 CAD) Price doesn't includes Customs and Duty charges

when will my order arrive?

all orders purchased Monday-Friday before 3:00 pm (GMT) are usually dispatched on the same day. Express delivery to Australia should arrive within 3-4 working days; the delivery to Canada should arrive within 3-6 working days. all Australia & Canada EXPRESS deliveries are currenty shipped via DHL/FEDEX. all orders placed over the weekend will be shipped on the next working day. 

You will be liable for all local taxes and duty.

TRACKED SERVICE

all Australia & Canada orders are dispatched via a tracked service to ensure you receive your order safely; this might require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 14 working days and you have tried to track your item with the service provided, please contact us here.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

delivery varies according to the selected delivery method and excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

Please be aware of you local customs and taxes charges due to the United Kingdom Leaving the European Union as of 31st Dec 2020

COUNTRY	STANDARD DELIVERY	EXPRESS DELIVERY (for orders placed before 3:00 pm GMT)
ALBANIA	DELIVERY CURRENTLY UNAVAILABLE
ANDORRA	£9.99 - 10-14 WORKING DAYS
AUSTRIA	£7.99 - 3-5 WORKING DAYS
BELARUS	£14.99 - 10-14 WORKING DAYS
BELGIUM	£9.99 - 3-5 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
BOSNIA AND HERZEGOVIN	£14.99 - 10-14 WORKING DAYS
BULGARIA	£10.99 - 7 WORKING DAYS
CROATIA	£11.99 - 7 WORKING DAYS
CYPRUS	£7.99 - 7 WORKING DAYS
CZECH REPUBLIC	£10.99 - 3-4 WORKING DAYS
DENMARK	£7.99 - 7 WORKING DAYS
ESTONIA	7 WORKING DAYS - £10.99 FOR UP TO 2 PAIRS OF SHOES + £2.99 FOR EACH ADDITIONAL PAIR
ESTONIA	£7.99 - 4-5 WORKING DAYS
FAROES ISLAND	£11.99 - 10-14 WORKING DAYS
FINLAND	£11.99 - 7 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
FRANCE	£6.99 - 3-5 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
GERMANY	£6.99 - 3-5 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
GIBRALTAR	£14.99 - 10-14 WORKING DAYS
GREECE	£9.99 - 7 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
GREENLAND	£9.99 - 10-14 WORKING DAYS
HUNGARY	£9.99 - 7 WORKING DAYS
ICELAND	£14.99 - 10-14 WORKING DAYS
IRELAND	£6.99 - 3-5 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
ITALY	£7.99 - 3-5 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
JERSEY		£14.99 - 1-2 WORKING DAYS
KOSOVO	£14.99 - 10-14 WORKING DAYS
LATVIA	£17.99 - 7 WORKING DAYS
LIECHTENSTEIN	£9.99 - 10-14 WORKING DAYS
LITHUANIA	£7.99 - 7 WORKING DAYS
LUXEMBOURG	£9.99 - 5-7 WORKING DAYS
MACEDONIA	£14.99 - 10-14 WORKING DAYS
MALTA	£9.99 - 7 WORKING DAYS
MONACO	£13.99 - 3-5 WORKING DAYS
MONTENEGRO	£14.99 - 10-14 WORKING DAYS
NETHERLANDS	£6.99 - 3-4 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
NORWAY	£10.99 - 5-7 WORKING DAYS
NORWAY	10-14 WORKING DAYS- £19.99 FOR UP TO 2 PAIRS OF SHOES + £2.99 FOR EACH ADDITIONAL PAIR
POLAND	£7.99 - 7 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
PORTUGAL	£9.99 - 2-3 WORKING DAYS
SAN MARINO	£9.99 - 10-14 WORKING DAYS
SERBIA	£17.99 - 10-14 WORKING DAYS
SERBIA	10-14 WORKING DAYS- £19.99 FOR UP TO 2 PAIRS OF SHOES + £2.99 FOR EACH ADDITIONAL PAIR
SLOVAKIA	£9.99 - 7 WORKING DAYS
SLOVENIA	£9.99 - 7 WORKING DAYS
SPAIN	£6.99 - 3-5 WORKING DAYS	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
SWEDEN	£7.99 - 7 WORKING DAYS -	£15.99 + £3 FOR EACH ADDITIONAL PAIR - 1-2 WORKING DAYS
SWITZERLAND	£10.99 - 5-7 WORKING DAYS
SWITZERLAND	10-14 WORKING DAYS- £19.99 FOR UP TO 2 PAIRS OF SHOES + £2.99 FOR EACH ADDITIONAL PAIR
TURKEY	£12.99 - 10-14 WORKING DAYS
TURKEY	10-14 WORKING DAYS- £19.99 FOR UP TO 2 PAIRS OF SHOES + £2.99 FOR EACH ADDITIONAL PAIR
UKRAINE	DELIVERY CURRENTLY UNAVAILABLE
UKRAINE	DELIVERY CURRENTLY UNAVAILABLE
VATICAN	£9.99 - 2-3 WORKING DAYS

EUROPEAN DELIVERY PROMOTIONS

delivery promotions only apply to shipping costs up to £9.99 any countries above this cost will be excluded from any shipping promotions.

REST OF EUROPE (STANDARD) - from £16.99 (subject to destination and number of items purchased)

if you would like to place an order but your country is not in the table above, this means that it will come under rest of Europe.

when will my order arrive?

all orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. standard delivery to most international orders should arrive within 4-10 working days. all standard European orders are shipped via ROYAL MAIL. we are currently working on express options for Europe and they will be available soon.

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all European orders are dispatched via a tracked service to ensure you receive your order safely; this might require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched you will receive an email with your tracking number, you can now track your parcel by logging in to your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 10 working days and you have tried to track your item with the service provided, please contact us here.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

delivery varies according to the selected delivery method and excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.

if you have any questions in regards to your location and shipping costs, please feel free to contact us here to find out more information.

when will my order arrive?

all express orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. express delivery to most international orders should arrive within 2-4 working days. all rest of world orders are shipped via DHL.

all orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. standard delivery to most international orders should arrive within 10-14 working days. all rest of world orders are shipped via ROYAL MAIL.

WORKING DAYS

our working days are monday – friday 9:00 am - 6:00 pm (GMT), excluding bank/public holidays. all orders purchased on the weekend and public/bank holidays will be dispatched on the following working day. if you place an order on a public/bank holiday you may experience slight delays with your delivery.

TRACKED SERVICE

all of our orders are dispatched via a tracked service to ensure you receive your order safely; this will require a signature on delivery.

HOW TO TRACK YOUR ORDER

once your order has been dispatched, you will receive an email with your tracking number, you can now track your parcel by logging into your account here.

I HAVE NOT RECEIVED MY ORDER

if you have not received your delivery within 14 working days and you have tried to track your item with the service provided please contact us here.

CUSTOMS & IMPORT DUTIES

the prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. you will be responsible for these costs incurred for custom charges when you receive your parcel. if you refuse to accept your parcel, your items will be returned back to us. you will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you.

TERMS & CONDITIONS

delivery varies according to the selected delivery method and excludes bank holidays and weekends.

the above dates and times are suggested by the couriers therefore there is no guarantee it will be delivered on time.